Products and Materials

What does Averziy™ sell? We sell storage baskets for household organization. Materials, dimensions, weight limits, and care instructions vary by product.

What can I store in an Averziy™ basket? Our baskets are designed for household organization and decorative storage. Suitable items depend on each basket's size, construction, and intended use. Check the individual product listing or contact us before purchasing if you need specific dimensions or load capacity.

How should I care for my basket? Care requirements vary by material and construction. Check any care instructions provided with the product, and contact our support team if you need guidance for a particular design. Do not assume a basket is machine-washable or suitable for wet environments unless the product instructions confirm this.

Ordering and Shipping

How long does processing take? Orders are processed within 7 business days after confirmation.

What is U.S. shipping time? Estimated transit is 10–15 business days after dispatch, separate from processing. Delivery dates are estimates, not guarantees.

Returns and Refunds

Can I return an item? You can request a return within 30 calendar days of delivery, subject to the conditions in our Return & Refund Policy.

How fast is a refund processed? Approved refunds are processed within 7 business days after approval; the payment provider or bank may take additional time.

Customer Service

How do I contact support? Reach us at service@averziy.com or +86 138-7036-0268.